Clients who partner with Data Entrée for technology services and support are provided with 24-hour telephone support; "help-desk" services for questions concerning PCs, networks, printers, internet access and e-mail; assistance with developing ad hoc solutions using the more advanced features of Microsoft Office applications like Excel and Access; and a discounted hourly rate for house-calls. In addition, Data Entrée will be developing this page to include technical documents, FAQs, news on updates and patches, and "white papers" concerning Data Entrée software products.